Dissolve Resistance and Increase your Influence with Clients
Have you ever hit the wall with a client? Many of us have found ourselves surprised and confused when a client doesn't take our advice. You may have found yourself asking, "Why would a client pay good money for my services and then reject my guidance?" or "Where do I go from here?" or "Where did I go wrong?"
What are the causes of resistance in client engagements? How do you identify resistance? How can you avoid triggering resistance in the first place?
Dr. Rick Kirschner, star speaker and top-selling author, joins us from Ashland, Oregon, for the September BACN meeting to answer these questions. He's made a study of human behavior and change throughout his professional career, developed an original model of motivation and a positive approach to persuasion that will help you hone in on your client's perspective and have the impact you're striving for.
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- Identify and understand what motivates your client.
- Take your client through progressive steps toward change.
- Increase your influence in your client engagements through the "Seven Signals of Persuasion".
About Our Special Guest Speaker
Dr. Rick Kirschner accidentally began his speaking and training career while earning his doctorate in Naturopathic medicine. By 1988, he had been chosen by the Tom Peters Group as one of only 15 speakers authorized to present the revolutionary 'In Search of Excellence' program. He has delivered training programs and motivational speeches on The Art of Change to some of the best known organizations in the world, including Kraft, NASA, Progressive, Starbucks and Texas Instruments.
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Rick is the author of the comprehensive communication program, 'Insider's Guide To The Art of Persuasion,' and coauthor of the international best-seller, Dealing With People You Can't Stand: How To Bring Out The Best In People At Their Worst. His new Hyperion book, 'How To Click With People: The Secret To Better Relationships In Business And In Life,' is now in bookstores. Learn more at http://theartofchange.com/.
