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UPDATE: How to Use the New Golden Gate Bridge Toll Cash Payment Stations

Want to cross the Golden Gate Bridge and still pay with cash? The switch has now been made to an all-electronic tolling system. We have information on how to use kiosks in Marin to pay for your toll.

 

As the Golden Gate Bridge Transportation District makes a major shift to an all-electronic toll system this weekend electronic kiosks for cash paying customers have been rolled out in Marin and San Francisco.

At the kiosks (scroll down for location details), drivers can pay for their bridge toll up to 30 days before or 48 hours after they cross the iconic span, allowing them to avoid receiving an invoice in the mail for their toll.

District Spokesperson Mary Currie demonstrated using one of the kiosks inside a San Rafael Chevron station on March 1. (See the above video.)

The machines appear straightforward, but have one counter-intuitive element — users have to hit a green “next” button each time they want to move to a new entry line on a form. 

“If I were to give anybody advice, learn to use the 'next' button,” Currie said.

Drivers can also use the kiosks to add money to a FasTrak account, add money to a license plate account, pay a mailed invoice or pay a violation. All they need is cash and their license plate number. See more information about the different options cash-paying drivers will have here.

People from any U.S. state can use the kiosks. Also, people with a vehicle that doesn’t have a license plate yet are still required by California law to pay the toll, Currie said.

Some Kiosk locations (up to 150 are being added through the end of this month):

Marin

  • Country Club Shell, 5821 Nave Drive, Novato
  • Chevron, 1320 2nd Street, San Rafael
  • Gateway Gas, 1005 Northgate Drive, San Rafael
  • Variedades Cellulares, 26 Medway Road, San Rafael

San Francisco

  • San Francisco Farmers Market, 4929 Mission Street
  • DJ Market, 3278 Mission Street
  • Family Market, 198 Broad Street
  • 19th Avenue 76, 1400 19th Avenue
  • Alcatraz Market, 757 Beach Street

Daly City

  • Daly City Market, 333 87th Street

Officials plan to have 150 kiosks rolled out by the end of this month.

Drivers can also make a one-time payment on the district website, where there is also information about opening a FasTrak account and using other payment options.

The all-electronic system will save the district $16.8 million over eight years, district officials said, and Currie said cost savings, particularly on salaries and benefits, are the biggest driver of the switch. The move will lead to 14 toll workers losing their jobs at the end of March, she said. Of the 28 full-time toll collectors employed by the district when the electronic switch was decided upon, 14 have either retired or transferred to jobs elsewhere in the district.

The all-electronic plan has generated some controversy among Bay Area drivers. 

Do you think you'll use the electronic kiosks? Tell us in the comments.

Pam Drew March 05, 2013 at 08:04 PM
Is it true that the One Time option where you stop to buy a maximum of three tolls is good only for 30 days? You are paying $1 extra compared to FasTrak and you have to use it up in 30 days? Big Brother is here and he's here for the long haul. Everybody had better get their FasTrak accounts before the discounts go away. Yes, I know, Golden Gate Bridge Public Affairs: "Thank you for your reply and your suggestions." Maybe the redundant human toll-takers could work for Golden Gate Bridge Public Affairs rebutting these comments. Bring back the toll-takers!
Rico March 05, 2013 at 09:18 PM
So, using a Vehicle Identification Number (VIN) is considered anonymous ? What next ? The problem with any pre-paid systems (especially for medical care, which is most often money wasted because one is healthy) is that some people don't adhere to a specific schedule or assigned vehicle. As an example, I know many people who live in southern and west Marin who don't like driving across the bridge in to S.F. at all. If they do on ocassion, sometimes they will form a one time car pool, ask their neighbors if there is any reason that they need to go to S.F. If I were to buy a pre-paid fare with a VIN or license plate requirement, that would force me to use my own vehicle. I don't like driving on 101 into S.F. at all, so if I bought (with cash) a universal toll card (an RFID one time card), I could offer it to a friend to drive me into S.F. (and also treat them to lunch). That would be 100 times cheaper than hiring a taxi to go all the places that I need to go, and where public transportation doesn't go. And Pam, were you trying to be funny by saying Big Brother is here and everyone had better get their Fas Trac accounts ? If you think that Fas Trac is not Big Brother, then what do you think IS Big Brother ?
Golden Gate Bridge Public Affairs March 05, 2013 at 11:25 PM
Hi, Pam: We appreciate the time everyone takes to reply and offer feedback. Yes, it's true that drivers can use their license plates to make to three One-Time Payments up to 30 days before crossing the Bridge. Drivers can also make a One-Time Payment 48 hours after crossing. FasTrak is still the only way to receive a discounted toll ($5 for a two-axle vehicle). If you're interested in learning answers to some FAQs, check out our website: http://goldengate.org/tolls/faqs.php.
MICHAEL P WILSON "Independent Kid" March 05, 2013 at 11:32 PM
Will the toll booths come out at some point?
Golden Gate Bridge Public Affairs March 05, 2013 at 11:38 PM
Hi, Michael: Great question! No, the Toll Plaza will remain intact as it does today. Though, we will have a sign above the Toll Plaza instructing people that there is no stopping required to pay toll. Check out our FAQ section on our website for more details about our switch to all electronic tolling: http://goldengate.org/tolls/faqs.php. Thanks!
Ruth C March 06, 2013 at 05:50 AM
I've read all these comments and replies but I still have questions. I live in Northern CA and have family in Central and Southern. I travel maybe 3 times a year. Am I to understand that if I just drive through, the equipment will pick up my license plate and send me an invoice? If that's the case, how long do I have to pay it, and is it then $6? In my opinion, this too seems like a lot more record keeping and trouble than what money the bridge is saving.
Yet another Anon March 06, 2013 at 06:56 AM
Ok, so I don't have a smart phone or a bank account. Do I still get to cross the Bridge in my car, or shall I grease up and swim it?
John Brown March 06, 2013 at 07:17 AM
Check out the eye popping SIX figures salaries of GG Bridge District employees...... ROBERT AMOROSO TRANSPORTATION FIELD SUPERVISOR $119,149.03 Details MICHAEL FOWLER BUS OPERATOR $118,132.13 Details FRED BAUER BUS OPERATOR $115,381.20 Details CLIFFORD KOCH TRANSPORTATION FIELD SUPERVISOR $113,012.97 Details GREGORY NORDIN SUPERINTENDENT, TRANSP OPS $110,429.20 Details ANGELO LEONE SUPERINTENDENT, SHOP FACILITIES $109,823.14 Details ROBERT DORSEY JR. BUS OPERATOR $108,894.66 Details here's a link for the entire list.... http://www.marinij.com/data/ci_10306936
Harold Edwards March 06, 2013 at 11:25 AM
Those wages are with overtime & benefit package included it's a shame that they are under paid for this day & age. Let's hope they get a better contract next time. LABOR RULES.
Rico March 06, 2013 at 08:16 PM
Right on Harold ! A bus driver for the GGBHATD earns about $22.50 per hour. But they work in split shifts. Many do the morning commute runs and are left idle during the day until the afternoon commute runs begin. You see them milling around Anderson Dr. during the day. They also have to work evenings and weekends, something that most people would not like to do. And their salary doesn't even pay enough to qualify to rent a one bedroom apt. in Marin, so many of them have to commute from up in the north bay or over from the east bay. It is a shame that in such a wealthy, financially healthy transportation district that there is so much disparity between the administrative/management personel and the rank and file workers. Personaly, I think that the bus drivers are seriously underpaid considering the responsibility that they have every minute of their working day and the split shifts, evenings and weekend work.
Golden Gate Bridge Public Affairs March 06, 2013 at 08:45 PM
Hi, Ruth: If you cross the Golden Gate Bridge without making a One-Time Payment, then you will still have 48 hours to make a One-Time Payment. If you don't make a One-Time Payment within those 48 hours after crossing, then a Toll Invoice will be generated for the appropriate toll ($6 for a 2-axle vehicle). You will have 21 days after the Toll Invoice is generated to pay the toll before it becomes a Toll Violation, and a penalty fee of $25 is applied for each toll transaction associated with the unpaid Toll Invoice. If the first Toll Violation notice goes unpaid, a second Toll Violation notice is issued (with increased penalties) and if it goes unpaid, the amount due is referred to the DMV who will withhold your vehicle registration until the penalties are paid. Find out more about Toll Invoices and Toll Violations on our website: http://goldengate.org/tolls/tollpaymentoptions.php#tollinvoice.
John Brown March 06, 2013 at 10:06 PM
Public sector union pensions are bankrupting cities and counties. Public sector unions are nothing more than legalized, criminal, taxpayer funded, operation.
Rico March 06, 2013 at 11:00 PM
Private healthcare insurance corporations are the ones really bankrupting public agencies and individuals, not the pensions. To become a bus driver, they must be very healthy, and had better not need any medical care or be hooked on any pharmaceutical drugs either. For the public to have to pay tax money to public agencies to fund "healthcare insurance" benefits for a bus driver at the tune of around $600 average per month per driver is a sham. This is not a benefit to the employee, this is a giveaway of tax money to private healthcare insurance corporations. The employee never sees a dime of this money, and if they need medical care, they had better expect to lose their job. The pensions on the other hand are always payed for (at least half) by the employee. The problem is not with the unions, it is with the private healthcare insurance corporations, they are the real criminals here.
John Brown March 06, 2013 at 11:54 PM
I give up..........you've obviously drank the Socialist/redistribution-of-wealth koolaid.
Rico March 07, 2013 at 02:34 AM
No John, I am very strongly opposed to this socialist/capitalist insurance scam. It is the root of the problem If you don't understand what is going on, then you have been brainwashed.
Harold Edwards March 07, 2013 at 03:15 AM
Union labor made the middle class,it's the only thing that levels the playing field for the worker.everybody has the right to a fair wage medical vacation retirement .Without union labor you would have none of these.Everybody I talk to that works non union labor get s the shaft.When did the AMERICAN worker become the enemy. The rich get richer ,middle class shrinks .the only criminal that is bankrupting the people is corporate greed that don't pay benefits .Thats called slave labor! Wake up we don't live forever.
John Brown March 07, 2013 at 04:02 AM
Public sector unions are PARASITES that live off the backs of taxpayers and their union boss THUGS should be in prison.
Michael March 07, 2013 at 08:03 PM
anyone who can't read English or figure out how to pay a toll should not be driving a vehicle in my opinion. How dumbed down are we going to make this? Yes, hitting that 'next' button sure does tax a person's brain power doesn't it. Wow.
Michael March 07, 2013 at 08:05 PM
more misguided use of the word 'rights'. Amazing what we can convince ourselves of.
Fred March 08, 2013 at 08:21 PM
simply put we just won't come to San Francisco anymore to spend our money. You people are nuts. I believe you will find that most of your tourists will go home and tell their friends that whatever you do avoid San Francisco. I work in IT and legal before, I can't begin to imagine the legal headaches you will have when someone registers and then doesn't use their account for two years thinking it is still there. Worse, you think road rage is bad now, wait until they walk into one of your convenient locations and go off on the employees. You folks are just plain nuts.
John March 10, 2013 at 04:30 AM
Sooo no license plate, no problem (say like a new car)???
Golden Gate Bridge Public Affairs March 11, 2013 at 07:32 PM
Hi, John: Motorists in vehicles without a license plate are responsible for paying their tolls. They can pay for up to 10 toll crossing at a time, up to 30 days BEFORE or with 48 hours AFTER crossing, using the One-Time Payment option. Additionally, AB 1215 went into effect on July 1, 2012 to expedite the vehicle registration process for cars sold by new motor vehicle dealers in the state of California. In California, with the exception of new cars, vehicles without properly mounted license plates are in violation of California Vehicle Code Section 5200. If you're interested, learn more about vehicles with no plates and our electronic tolling system on our website: http://goldengate.org/tolls/paytollforvehicelwithnolicenseplate.php.
Diana March 23, 2013 at 09:35 PM
This is the dumbest idea ever. Way to make everything more difficult. What if a driver is homeless and lives in their car? Or is going to be away from their home for more than 21 days? Or needs to save gas that will be wasted on driving far out of their way to go to a kiosk?
Diana March 23, 2013 at 09:37 PM
And before you say "pay online", all of my hypothetical people don't have computers or credit cards, kfanx.
sarin vartak March 24, 2013 at 12:54 AM
There is a app called DWOLLA. You can pay anyone anywhere...All they need to do is open an account. And it's free under $10 payment. So u can definitely pay toll. May be Golden Gate can educate themselves regarding this app.
Josey March 30, 2013 at 09:53 AM
so are the toll prices going to drop now that many people are not going to be paid as booth workers? these toll prices seem to be way too high to me. how much money is collected each Day By the Golden Gate bridge tolls?
school bus ninja April 01, 2013 at 11:11 PM
For GGB public affairs. You write that someone can use an EBT cardd for toll. Isn't food stamps? How can this be used for toll?
school bus ninja April 01, 2013 at 11:15 PM
These tolls are just legalized extortion. Pay or else. Didn't we dump a bunch of tea somewhere because we were sick of someones hand in our pockets.
Bob Ratto April 01, 2013 at 11:54 PM
Anybody cross on Saturday/Sunday? How was it? Why isn't the Fastrak toll increased yet?-just get it over with
Golden Gate Bridge Public Affairs April 02, 2013 at 08:31 PM
Hey, School Bus Ninja: We were actually referring to EFT (electronic fund transfer) debit cards. Thank you for drawing this to our attention!

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